Cyber incident response desk with a laptop, checklist, and first-aid kit.

Agentless cyber incident response

SMART UNPLUG stops attacks at the network level.

One-click network isolation without productivity loss. CyberFirstAid limits devices to vetted Internet destinations, blocks suspicious outbound connections, and keeps users working while investigations continue.

SMART UNPLUG

Network isolation that does not wait for endpoint tools.

If a computer is acting weird or under attack, endpoint anti-virus may already be bypassed or neutralised. SMART UNPLUG works independently at the network layer to cut command-and-control, spyware, ransomware, and data leakage paths.

250K vetted websites 99% malware activity blocking accuracy Minutes to logical isolation
Illustration of network isolation kill switch hardware.

How it helps

Contain the incident first, then investigate.

Kill outbound control

DNS firewall rules block unknown outbound TCP and UDP destinations so attackers lose remote control paths quickly.

Keep users productive

Users can reach non-approved websites through a secure web gateway, remote browser, or sandboxed access path.

See network activity

Incident Response users receive network intelligence reports showing contacted websites and blocked connections.

IR-ready DNS

Speed is of the essence.

Almost all cybersecurity incidents involve network communication. CyberFirstAid DNS Firewall uses a whitelisting approach to secure local and remote workstations at the same moment, without installing agents or digging through logs first.

  1. Identify affected systems and isolate high-risk network segments.
  2. Prevent further damage by stopping attacker access to systems.
  3. Reduce impact to users and business operations during investigation.
  4. Restore systems into a secure operating environment and prevent repeat attacks.

Common incidents

Situations SMART UNPLUG can help.

I clicked a phishing link I opened an unknown attachment My account has been taken over My device is used for crypto mining

Anti-scam support

Stop scam messages before they become security incidents.

Phishing links, impersonation, fake support chats, and urgent payment requests often begin in messaging apps before they turn into account takeover, malware exposure, or financial loss. CyberFirstAid treats scam prevention as part of incident readiness.

  • Help families, seniors, and frontline teams pause before acting on suspicious messages.
  • Review risky links and requests before credentials, devices, or payments are exposed.
  • Pair messaging safety with SMART UNPLUG network isolation when a device may be compromised.

Plans

Start free, add bypass and response intelligence when needed.

Basic Free

Network blocking only. A simple always-on safety layer without a bypass button.

Standard USD 2

Includes bypass access through a secure web gateway for sites outside the vetted domain list.

Incident Response USD 10

Standard protection plus network intelligence and PDF activity summaries every 30 minutes.

Hong Kong | Singapore

Waste no time when an incident starts.

Email CyberFirstAid to learn about speedy, automatic cyber incident response for modern offices, remote teams, and devices that need immediate logical isolation.